This Privacy Policy explains how Beeghee Inc. ("Beeghee," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit beeghee.co (the "Site"), place an order, or otherwise interact with us. By using the Site, you agree to the practices described here.
1. Information We Collect
We collect the following categories of information:
Information you give us
- Contact & account details — name, email address, phone number, and any message you send us via our contact form, email, or WhatsApp.
- Order & shipping details — billing and shipping addresses, the products you order, and order history.
- Payment information — card and payment details are entered directly with our payment processor (see Section 4). We do not collect or store full card numbers on our own servers.
- Marketing preferences — if you subscribe to our newsletter or SMS list (for example, by texting "JOIN"), we keep a record of your consent.
Information we collect automatically
- Usage & device data — IP address, browser type, device information, pages viewed, and referring URLs, collected through cookies and similar technologies.
- Analytics data — aggregated statistics about how visitors use the Site.
2. How We Use Your Information
- To process, fulfill, and ship your orders and provide customer support.
- To send order confirmations, shipping updates, and service messages.
- To send marketing communications where you have consented, and to let you opt out at any time.
- To operate, maintain, secure, and improve the Site and our products.
- To detect and prevent fraud and to comply with our legal obligations.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to keep your shopping cart working, remember your preferences, understand Site usage, and support marketing. You can control cookies through your browser settings; disabling some cookies may affect how the Site functions. Where required by law, we will ask for your consent before setting non-essential cookies.
4. Payment Processing
Payments on beeghee.co are processed by Stripe. When you check out, your payment details are transmitted directly to Stripe and handled under Stripe's own security and privacy practices. We receive only the information needed to confirm and fulfill your order (such as confirmation of payment and the last four digits of your card). Please review Stripe's Privacy Policy to understand how they process your data.
5. How We Share Your Information
We do not sell your personal information. We share it only as needed to run our business, including with:
- Payment processors (Stripe) to take payment.
- Shipping and logistics providers to deliver your order.
- Email, SMS, and marketing platforms to send communications you have signed up for.
- Analytics and hosting providers that help us operate the Site.
- Authorities or advisors where required by law, to enforce our terms, or to protect our rights, safety, or property.
If Beeghee is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. WhatsApp & Other Communications
If you contact us through WhatsApp, our messaging assistant, SMS, email, or social media, we process the information you share in those messages to respond to and route your request. Messages sent over WhatsApp are also subject to WhatsApp's and Meta's own terms and privacy policies. You can opt out of marketing messages at any time by replying STOP (SMS) or contacting us at the address below.
7. Data Retention
We keep your personal information for as long as needed to fulfill the purposes described in this policy — for example, to complete your order, provide support, and meet legal, tax, and accounting requirements — after which we delete or anonymize it.
8. Your Rights & Choices
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of the EU/UK (GDPR) and California (CCPA/CPRA), among others, have specific rights. To exercise any of these rights, contact us using the details in Section 13. We will not discriminate against you for exercising your rights.
9. Data Security
We use reasonable technical and organizational measures — including encryption in transit and vetted third-party processors — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. International Data Transfers
Beeghee operates across North America, and our products are crafted in Veracruz, México. Your information may be processed in México, the United States, or other countries where we or our service providers operate. Where required, we put appropriate safeguards in place for such transfers.
11. Children's Privacy
The Site is intended for adults. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at hello@beeghee.energy.